Feature Double

Went for afternoon tea with a friend. We were very well looked after by Clare and Madi. The food was very tasty and beautifully presented.

We stayed at the Crewe Hall Hotel from Tuesday 20th to Wednesday 21st October 2026 for a special treat with my two daughters, one of whom is heavily pregnant. Overall, we had a pleasant stay, but there were a few areas that could have been better. Our biggest issue was the sofa bed. We paid £500 for a room for three adults, and for that price, I would have expected a more comfortable sleeping arrangement. The sofa bed was extremely uncomfortable, with springs digging into my back, making for a very poor night’s sleep. It might be suitable for a young child, but certainly not for a 55-year-old adult. My pregnant daughter shared the king-size bed with my younger daughter, which worked perfectly well. Aside from this, the room was clean, tidy and functional. We enjoyed dinner in the restaurant, particularly the good gluten-free options available for my daughter, who has coeliac disease. Breakfast was okay, although sadly the gluten-free choices were quite limited in comparison. The spa was pleasant, but the pool was very small and quite crowded, making it difficult to get in and enjoy it. The jacuzzi was also tiny, with very limited space. Overall, we had a nice stay and enjoyed our time together, but given the £500 price tag, the comfort of the sofa bed and the limited spa facilities were disappointing. A more comfortable sleeping arrangement would have made a real difference to our experience.

Stunning hall steeped in history and beautifully kept grounds. Great food, shame the service didn’t match its high standard . Lovely clean spacious bedrooms. Disappointed spa area not fully functioning and very busy. Treatments had were enjoyed and relaxing.

Xavier and Claire were amazing on the bar. Made super cocktails and really friendly.

Amazing cocktails thank you!

Lovely place to visit, only downside on visiting in October when weather is poor at night, there is not much to do The evening food was good, buffet breakfast was nice but the eggs were a little to be desired. The tables were not cleared away when plates empty even though staff were standing about The room was adequate and clean, pool was nice but lockers very small numbers for code which made it difficult for seeing if you didn't have glasses on

The gorgeous building creates the potential for a 5-star hotel and 5*review. Beautiful carved wood and marble throughout the common areas and function areas portray grand old England.. There were a few misses, mostly involving the food, although I was also surprised at a net of cobwebs on one of the bedroom ceiling light fixtures. A small magnifying mirror would have been useful in the bathroom in a hotel of this calibre. We had an evening function for a group of 30 and fortunately food was not he main focus of our reunion. The soup was watery, and the entrees and desserts just did not stand out as being anything other than tolerable. The Drawing Room was magnificent and perfect for our event with its adjacent bar. Breakfast: the bacon was poor and the fried bread was awful. The lines at the 2 coffee machines were long at times.

Nice clean room, very spacious. Friendly staff. Nice dinner in the restaurant with a good atmosphere. Breakfast choice was good.

Absolutely fantastic day from start to finish, atmosphere was lovely Casey and Clare were great couldn't have done any more for us amazing day for my 50th birthday highly recommend

Had a fantastic return to Crewe Hall hotel and I am still in awe of the beauty of this property. There is so much character everywhere and so much to see and enjoy whilst staying here. The food from the new menu was delicious and the restaurant service was excellent…big thanks to Tony and Marley for looking after us so well. And to Xavier in the beautiful Sheridan Bar too, such a great place to enjoy a nightcap! The bedroom was spotless and spacious and the beds super comfy. It was great to spend some time in the health club and had a couple of family swims before dinner and breakfast. Such a lovely night away and I can’t wait to be back again!

hotel room was large and comfortable and enjoyed using the good sized swimming pool in the spa. breakfast was nice. I felt the meal we had for the reunion was rather average and some of the desserts were poor. given what we paid for it I would have expected a welcome drink as well. we were asked to leave the room at 11 pm and told the bar was still open which it wasn't when we got down there. seemed a bit early to shut up everything when people had travelled a long way to get there.

Easy to find. The lovely staff are always very helpful. Very comfortable rooms with good-sized bathrooms. The indoor Chapel is well worth a visit - fascinating. Decent food, decent range of drinks. We'll be there again next year.

Attended a works event in November 2026. Staff were excellent, particularly Xavier of the Sheridan bar- excellent manners and very polite, informing us of the many different tonics. He also had lovely hair. Thank you xx

Very welcoming and attentive staff with Madi and Sophie being extremely friendly and ensuring our experience was very relaxing. Thank you. Wonderful atmosphere.

A pleasant stay visiting for an on site wedding. Room was in the new part, spacious family room, though lighting was a tad dull noticed especially when trying to get ready. Also, toilet flush was a little temperamental. In addition, tv didn’t work in sons adjacent room Spa treatment was spot on, though concerned by the lack of GDPR with previous customers email addresses and mobile numbers stored on the arrival questionnaire iPad type device.

Taking advantage of an autumn/winter special rate, we stayed one night in one of the modern wings of the hotel. The room was spacious and the bed was large and comfortable. The leisure centre is modern and well-equipped. We had a good breakfast in the morning and enjoyed our stay.

From check in to the spa we had a great experience, Xavier in the bar made a great cocktail and was very attentive overall a great experience

Super spa experience, treatment and light lunch, a great deal. Lovely bar, great service. Thank you Xavier and Madi :)

Beautiful hotel, very friendly and helpful staff, great food, rooms very comfortable. Dog friendly too. Made us feel so welcome

The hotel is very grand and beautiful. However, the location map for rooms in the west wing was awful. We couldn't locate our room. We went back and forth with our luggage to find where it was. Luckily and finally, someone from the restaurant helped us to find the place. Otherwise, we might need to walk out to the reception, which is located in the main building.