Classic Double

Elliot was amazing during a wedding we recently attended.

The whole Interior and exterior of the building was amazing. So gorgeous. We attended a friends wedding and it was absolutely gorgeous no problems. Eat in the bar area and had breakfast and lunch was really nice and fresh. Went the spa the next day was really clean. All staff were lovely in hotel and spa

Great location to celebrate our wedding anniversary. We stayed in a period suite which was amazing. All staff always wanted to help and make our stay special. Fantastic for our evening meal. Only slight negative was breakfast when some items could have been served warmer and some cereals not replaced, All said a great stay, will return.

This is an absolutely beautiful hotel, stunning interior, amazing staff. I wanted to mention Ellie and Dawn from reception. They were kind, friendly, attentive to every need. The best people to greet you as you arrive at this stunning hotel.

We really enjoyed our visit, breakfast was exceptional with well presented choices for all. Tony especially was very attentive looking after our needs. Would highly recommend Thanks again

Visited for a birthday break. A beautiful hotel located just off the M6 so very convenient. The rooms were lovely and we had a large bathroom with a bath and separate double walk-in shower. We dined at the brasserie both night and the food was outstanding, worth every penny. Leisure facilities were nice although the pool was cold and the jacuzzi was small given the size of the hotel. The staff were friendly and very helpful. Would definitely go there again.

We stayed at this incredible hotel for 4 nights to celebrate my husbands 50th Birthday. The history of this iconic building and the grounds are simply stunning. We booked a superior king room in the modern wing, which was very impressive and also includes a complimentary mini bar. The menu in the Brassie restaurant is divine, and the buffet breakfast has something for everyone. All of the staff were great! But a special mention in particular to Grace and Jamie who served us a few times in the restaurant! Jamie noticed we were celebrating a special Birthday, and arranged a complimentary drink and dessert which was a lovely touch. A special mention also to the lady on reception, who helped arrange for balloons to be left in our room which was a lovely surprise for my husband. We treated ourselves to a spa day and would highly recommend the fit for business back ritual massages which were fab! A truly wonderful, memorable stay! 10/10

Amazing from start to finish - staff were so lovely and welcoming - rooms were lovely - would definitely recommend and will definitely be back

We came here with the intention of staying for 2 nights and ended up being here for 5! The overall experience was phenomenal, the staff couldn’t have been more welcoming and had an incredible intuitive ability to notice all the small things that make the difference between a good experience and a fantastic experience. Particular mentions go to: Dawn, Ellie, Mel, Magdalena, Jess and Matilda. They absolutely made the place feel like home for us. In summary, the fact that we came for 2 days and stayed for 5 speaks volumes. We will be back!!

Superb hotel, as well as a fantastic setting and location. First time we have stayed at the hotel and we will definitely be back.

Hotel reception were really friendly and ensured we got our room key, with all the details for our stay. Room was a great size and the bed was comfortable. Spa facilities were relaxing with good gym facilities.

We had an amazing stay at this beautiful hotel. The staff are amazing and did everything they could to make sure we that we had a fabulous time. We stayed in a feature four poster bedroom which was beautiful and had everything that we needed. We had booked a package with dinner included and felt that was great value. The dinner was amazing and the atmosphere at dinner was very relaxed. We also had a picnic provided by the hotel which was a real treat. This hotel is one of my very favourites in the country, I would highly recommend a visit.

We enjoyed our anniversary stay at Crewe Hall as we have been here on multiple occasions. Our 4-poster bedroom in the old hall was lovely and the extra touches during our stay made it feel special. The only area we think could’ve been improved is the outside space. The cushions could’ve been put out onto the patio furniture to make it more inviting for guests to sit outside especially as it was a very hot bank holiday weekend. Also, the spa outside space could be made more of a feature - a few plants wouldn’t go amiss. It’s those touches that would just give it even more appeal.

I absolutely love this hotel, the rooms are a great size and the hotel has a really lovely feel to it. I travel a lot with my work and everyone made me feel at home and treated me very well, the breakfast is really good and the room service I got was amazing. In the evening I went to the pool, sauna and steam room and all of these were great! I could not fault the hotel and will definitely be coming back with my partner on a personal trip. Thank you Crewe Hall

Casey is excellent. She is very helpful and has a very welcoming smile.

Enjoyed a classic standard room for one night, it was well designed, modern and spacious. Good linen and very quiet. I would have liked more coffee sachets in room, as I had to hunt some down... ( silent mini fridge a definite bonus). Lovely grounds and building. Swimming pool and spa very nice ( we didn't have a treatment). Staff all very nice. My only minor moan was I felt the restaurant lacked staff, it was very busy (it wasn't a weekend) and although the ones working were very efficient, it felt like were juggling too many tables at once. We say ( from a distance a wedding) so lovely venue for that. The small bar near reception had limited on tap ( just larger) and bottles for drinks however the other bar ( were we have breakfast / evening meal) had a better selection... The place is quite special and we would like to try others in this chain.

Amazing old and new together fantastic hotel and staff are simply amazing freindly helpful polite and Tony and all the team couldn't do enough for my 53 National trust passagers. Food for some was hit and miss but want do you expect cooking for 54 people in one go am use to it. Only thing I would say maybe serve a table at a time and on preorders have a table number as people in a group on a table like to eat together as they feel rude eating while others are still waiting to be served. Tony driver

First stay at Crewe Hall and was impressed by the environment and service. My room was upgraded and although a little traditional it was very spacious and comfortable. I had something to eat in the bar and was served by Connor who was very polite and a credit to the team. I also appreciated the items in the free minibar. I will definitely stop again.

I joined friends for the evening on Wednesday 3rd and we were served in the Sheridan bar by Connor. What a lovely man. A real credit to your company.

Came for breakfast and wow what a lovely environment, setting, food and more importantly fantastic attentive staff, especially Tony, who was welcoming and nothing was too much trouble. Will definitely be back.