Junior Suite

Not the hotel I thought it was unfortunately. The sink plug didn’t work in our room. The cold water tap was running hot for about half an hour until it then came through as cold. The receptionist didn’t tell us where the breakfast was in the morning, the timings of it or check out time. Room was very very dated and then bed lent to one side and I woke up with 4 bites on my legs…we were mislead with the price of the room also. Over £100 in the end, in my opinion the room was definitely not worth that unfortunately.

Fabulous setting, warm & welcoming in the spa and the restaurant where we had afternoon tea. Melissa and her colleagues were great, nothing too much.

Absolutely stunning venue The drinks were perfect The food smells amazing Truffle fries were incredible Cannot recommend this venue enough, the staff would brilliant. Have made the experience very special Melissa and Casey were absolutely spot on and real credit to the business Will 100% be back again

Stayed here for 2 weeks. The service was excellent and it’s always nice seeing friendly people with a positive attitude serving me. Jamie looked after us at the bar, young lad with a lot of spirit. Would recommend this place to anyone.

Had an amazing stay here, Jamie working the restaurant was an amazing lad and customer service was top tier.

Amazing place, had a business meeting and had afternoon tea, staff were very friendly and the food was great

Really enjoy our relaxing break. Just what we needed! A lovey location and the main house is beautiful. The staff were very kind and attentive and the food was excellent. It was busy at breakfast so we always went early

We stayed as a couple in August. Just a basic double room, but we were very happy. Have paid more for premier inns than we paid for this last minute stay. The building is stunning. So full of character. You must look around and appreciate the fine carvings, fire place, chapel, grounds etc. Our bedroom was large, and was furnished to suit the style of the building. Not new and modern, but functional, with character. Very clean and in keeping with the room. We had a fridge, Nespresso coffee machine, trouser press, iron, hair dryer, and a welcome bar of chocolate and bath robes. There was no air conditioning but we had 2 tower fans. It was 24© upon arrival, but with the window open all night the temperature had dropped to 20© by morning. The en suite was enormous with both a bath and a large shower. (We didn't use as showered in the spa). Also spotlessly clean. The king-size bed was comfy and we both had an excellent night's sleep. We used the spa / pool twice. Very clean, in excellent condition with everything working as it should. The steam room was especially hot and steamy. Also had a sauna, hot beds, jacuzzi , experience shower and ice fountain. It was quiet both times. Breakfast was exceptional as hotel buffets go. A huge selection of pasties, and fruit juices, plus everything else you could normally expect. A full selection of teas. There is a separate free-from section including most plant milks, and a large selection of GF cereals and granola, different breads, GF waffles and more. Also a GF toaster. The food we were served at dinner was delicious and freshly cooked to perfection by the chef. I had fish and my husband had a pie. Service was very slow, because the staff were run off their feet but the food was worth the wait. There is a games room with books, puzzles and games that you can borrow. Ideal for kids (and adults) We had a lovely spa night away and considered it excellent value and a privilege to explore such a historic building. It's worth noting that there are LOTS of stairs in this building, and although there are lifts you still need to walk up and down small flights of stairs to access rooms. If you have limited mobility or a pushchair I'd recommend calling a head to discuss being allocated a more suitable room. There was plenty of car parking and a large amount of electric charging spaces too.

We came here for two nights for a friends wedding. The building has fantastic character! The staff were friendly, Food was great! The room was lovely and not any more expensive than a premier inn. Probably cheaper!! The gym and pool were an added bonus too! We had a fantastic time!

A family room ( West Wing annex ). Built and finished to high specification and wall carpeted lift . Nicely spacious and quiet with bath . Stayed 2 nights on a Travel zoo offer . Beds comfortable but heavy winter duvet on a hot August ! Creaky noisy cupboard doors were irritating. No controls or information on the Air-con . The washbasin plug did not totally stop the water from exiting the bowl. A common tale now the old fashioned plug and chain has been abandoned. Dinner in the up market restaurant was excellent. The usual english breakfast buffet . The long private drive to the hall has two lethal unfriendly bump bars . A huge surprise when covered in snow I imagine and unpleasant the rest of the time . Swim pool and other facilities splendid .Most close car parking spaces reserved for electric car charging.

Stopped off here en route driving home. Spa is lovely, lots of amenities- steam/ sauna/ whirlpool/ swim pool/ experience shower and Ioved there were set times for children. Breakfast included was one of the best had. Dinner in the restaurant nice but menu a little limited and pricey so we ate out the second night. Drinks reasonably priced. Staff all around the hotel were so helpful, pleasant and smiley. Room was comfortable. We really liked exploring the old part of the hotel and the vibe of the Sheridan bar. Architecture was amazing. The only negative was the uncouth language of the mid week wedding party as we enjoyed a drink out the front but that is beyond the hotel’s control.

Crewe hotel is stunning with the grounds to match. It was our first time staying and we are definitely coming back. The room was spotless, comfortable and had everything we needed. We enjoyed the food in the brasserie and had room service which was excellent. The staff were friendly and professional. We enjoyed the steak and sauna facilities before going to have some spa treatments. Five stars across our two night stay and look forward to staying again soon.

We love this place and it's our second stay! The spa is lovely and helped us relax after a stressful M6 journey, The restaurant is epic and the chiefs modified menu items to suit a dairy allergy requirements. The old hall is incredibly beautiful and oozed history. If we ever win the lottery it will be our wedding venue! We will definitely back again.... Wish I was there now!!

Had an excellent experience in the Sheridan bar being served by Melissa & Casey, who served us over our 3 night stay.

Went to celebrate our 10th wedding anniversary at Crewe Hall. Not just for its stunning architecture and beautiful back drop but also because it was the Venue we chose to get married in 2016. Staff were brilliant and everything was just perfect. The afternoon tea was delightful and the meal in the restaurant perfect.

We stayed at Crewe Hall Friday through Sunday for the Wedding Reception of our son on the Saturday. I cannot praise the Room/Staff/Service/Amenities enough. It was the perfect stay from beginning to end. The food within the restaurant on the Friday was top class and as for the food on the wedding day itself I cannot speak highly enough. The staff were attentive and helpful and all with a smile on their faces. The rooms were spotless and so peaceful at night. The only opportunity we never had was the use of the spa as we didn't have sufficient time, but you can be sure we will return in the not too distant future for a Spa break. Well done to everyone concerned on the day.

I could not reccomend crewe hall hotel and spa more. Everything was perfect from the food to the service to the facilities. The staff were lovely, friendly and helpful. The room was clean and had everything we needed and more. The breakfast was great and its self service which was a lovely suprise! The optipns were great they even had a rang of milk alteratives and gluten free bread. The spa facilities were great. The changing rooms were clean and had combination lockers which is a brilliant idea and they even had swimming costume dryers. The pool itself was walm and clean and the sauna and steam room were great. They had an experince shower which was fun. The grounds were lovely and the hotel itself was beautiful! They had a games room with board games and chess it really was a great place to explore! We had an amazing anniversary stay and we will DEFINITELY be back! Thank you to all the team!

Gorgeous location. We were upgraded to a family room which was spacious with a very comfortable bed. The facilities were clean and easy to use. The spa treatments were relaxing. We had an evening meal at The Brasserie which was delicious with a lovely atmosphere. We had afternoon tea on the terrace which was delicious. The staff were so friendly and helpful. We would definitely return.

Lovely 2 night stay at this beautiful hotel a mix of vey old and historic and modern clean and bright, we had a brilliant room in the new part everything we needed even air conditioning which was very welcome 🥵😊 Really enjoyed.our great choice at breakfast , dinner on the first night was passable but not brilliant , we waited 45 minutes for 1 desert so we gave up n left , to be fair they were.very busy but not good enough for a table for 2🤔 Most staff where very pleasant and eager to please especially reception n cleaners 😊 We didn't use that spa so can't comment, would definitely stay again and hopefully get the same room with it's fabulous bathroom😊 Be aware reception do take a £50 a night reserve on your card , not keen on this procedure and still waiting for refund 🙈

A really impressive hotel with beautiful grounds, and luxurious decoration. We loved having cocktails in the gorgeous 'Victorian' lounge bar.